Billing and Payments

Navigate through your billing queries with ease, from understanding payment methods to handling billing issues.

How to use MoonPay to Pay using Bitcoin

1. Go to our website https://apollogrouptv4k.com/pricing and select a package

2- After that you will be taken directly to the checkout page fill your information, then you need to choose Bitcoin and proceed by placing order :

3- after choosing the coin you will be redirect to a page where you have to copy the address or scan the Qr code,  there you can see the amount to send via MoonPay:

4 – Please go to https://buy.moonpay.com/

5 – The next page, enter the amount and hit Continue

6 – Then Enter your Email hit Continue, it send you a code to verify your email address

7 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

 

MoonPay also ask for your Card information and fill up your details then hit continue.

If you don’t see it or don’t have online banking, try the following:

  • Wait for a few minutes and refresh your online banking as some banks may take longer to display the amount

  • Call your bank and ask if they can provide the amount

  • Try a different card

8 – Next, you will be prompted to enter your information and upload documents. Moonpay will then verify your identity and approve your transaction, provided you have met the following requirements.
 

For mor information about verification process, please see this link as your reference:

https://support.moonpay.com/hc/en-gb/articles/360011931677-How-can-I-verify-my-identity

Once you’re done on the verification, you may now need to Enter your Segwit wallet address(see the guide below) then hit Continue

 

9 – now paste the address you copied in step 3 or you can scan the QR code in the checkout page on our website.

10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

Note: Just in case that Moonpay ask the following, kindly select this option:
 
 
Finally the amount will be transferred to us and we will begin by fulfilling your order right away!
 
IMPORTANT: Please email us at [email protected] for additional assistance.
 
 

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How to use Cash App to Pay

1. Go to our website https://apollogrouptv4k.com/pricing and select a package

2- After that you will be taken directly to the checkout page fill your information, then you need to choose Bitcoin and proceed by placing order :

3- after choosing the coin you will be redirect to a page where you have to copy the address or scan the Qr code,  there you can see the amount to send via Cash App :

4- Open your Cash app and then click the bottom right Bitcoin [B] button

5- Click the paper airplane button

6. Click the box icon in the top left corner

7. Click PASTE ADDRESS button OR you can scan the QR code that is in the checkout page of our website 

8. The wallet address from our website will be copied over to you Cash app

 
 
9. Enter the amount for subscription + the additional fee (see next step for fee amount)
 
 
 
10. Select the withdrawal speed (fee) [Priority, Rush, or Standard] (*Note Standard speed can take up to 24 hours to send)
 
 
 
11. Click the X button in the top right corner
 
 
 
12. Enter the new amount including the fee to the original amount and then click the SEND button
 
13. Click Confirm and Send button at the bottom right
 
Finally the amount will be transfered to us and we will begin by fulfilling your order right away! 
 
IMPORTANT: Please email us at [email protected] for additional assistance.
 
 

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How to use PayPal Friends and Family?

You don’t need any special configurations to send money to friends and family with PayPal – sending funds using PayPal F&F should be simple if you follow the steps:

  1. Log into the PayPal account
  2. Select “Send & Request”
  3. Input the recipient’s details using the email address that is provided in our checkout page
  4. Choose “Sending to a friend” when prompted
  5. Enter the payment amount and add a note, if desired
  6. Click Submit

 

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